Revision Points:

Candidates are expected to:

• describe the changes to the way businesses work due to the introduction of ICT e.g. automated production lines with less workers and more standard products, automated stock control ensuring stock is kept at correct levels, shopping on the Internet reducing necessity for premises etc;

• discuss the changes caused by increased use of IT in industry such as size of business/workforce, type of workforce, siting of offices/manufacturing plant;

• discuss the changes in employment due to the introduction of computers and the increasing use of network technology such as teleworking, flexible hours, job satisfaction, ease of tasks, training, re-training, work monitoring.